Shipping Policy
Shipping within India-
- To ensure that the order reaches you in a good condition, in the shortest span of time, we ship through reputed logistics companies.
- We usually ship your orders within 2-3 business days and it takes approximately 4-5 business days for your orders to reach you. (The number of days might vary due to reasons beyond our control ).
- In case, you want your order to reach you more quickly, you can email us at kimkhwab.queries@gmail.com or Whatsapp/Call +91-6280525407 and mention your required timeline. You might be charged extra for same.
- Your tracking details will be sent to you via email/Whatsapp as soon as the order is dispatched.
- We offer free shipping on orders worth more than Rs-3000/ -All order below Rs 3000/- a flat shipping fee of Rs. 100 is charged per order .
- *Please note that Saturdays, Sundays and Public Holidays are not considered as working days for standard deliveries.
International Shipping
- The charges for international shipping too depend on the weight of the product and where it is getting shipped.
- Please reach out to us via Whatsapp/call +91-6280525407 or email us at kimkhwab.queries@gmail.com in case of any query.
- The International shipping charges are borne by the customer only and are calculated itself during checkout
- No cancellation requests are accepted once the order is placed.
- We usually dispatch the products within 2-4 working days. Products usually take 5-7 days to reach you after the dispatch, depending on your order.
- We try to dispatch the order as soon as possible but there may be a slight delay because of unavoidable circumstances. In case of delay (product not dispatched within estimated time period), you can contact us.
- No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order.
- Customs and import duty, if any, may/ maynot apply to your shipment depending on your country's custom rules and will have to be borne by the customer at the time of delivery, if applicable.
- We usually send all our International parcels through India Post, however if you want us to use any specific courier partner / or want to expedite the delivery, please let us know about same. You might be charged extra for the same.'